Browse our most frequently asked questions list below.
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our Safety Rules & Procedures or OBVIOUS negligence, you will be responsible for all damages up to and including replacement of the damaged equipment. We don’t want you or us to be in that situation, which is why we have you sign and initial on all of our safety rules so that you can be the trained operator and keep everyone safe. We offer and highly recommend adding our “Damage Waiver” option upon checkout. It is 7% of the rented items and is great piece of mind just in case an accident does happen. NOTE: Intentional or obvious neglect damages will not be covered.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
Cash, CC, and checks are accepted. If paying by cash, please have exact change as our drivers do not carry cash. We only accept checks from school, churches, and most businesses. If you are paying via check please call 219-644-8208 to make arrangements.
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, please confirm that the park does have electric within 100′ of the inflatable(s) location. Each blower requires a dedicated outlet. We also rent generators at a reasonable cost should you need that option.
When renting at a public place such as a park the inflatables cannot be left unattended.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That’s why we require an outlet within 100 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
Yes, delivery and setup is included in the price but some further outlying areas can encure some additional travel fees. These will be calculated prior to checking out on our website.
Check the requirements listed with each jump. Larger units may require more space. If you have concerns about space constraints for your unit(s) please contact us to discuss. Also, make sure you have at least 4 feet of access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.
We can set up on grass, asphalt, concrete, and various gymnasium floor materials. Sorry, we can’t set up on any type of rocks as the constant rubbing will wear through the vinyl material.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.